Legal Information

Terms and Conditions

Last updated: August 13, 2025

Welcome to LOYA ("we," "our," "us"). These Terms and Conditions govern your use of our website, services, and any related products. By accessing or using our services, you agree to comply with these Terms. If you do not agree, you must discontinue use immediately.

1. Our Services

We provide online services and products as described on our website. We reserve the right to modify, update, or discontinue any service at any time without notice.

2. Intellectual Property Rights

All content, trademarks, logos, designs, and materials on our site are our property or licensed to us. You may not reproduce, distribute, or modify them without our written consent.

3. User Representations

By using our services, you confirm that:

  • You are at least 18 years old or have parental consent.
  • All information you provide is true and accurate.
  • Your use complies with applicable laws and these Terms.

4. User Registration

You may be required to create an account. You are responsible for safeguarding your account credentials and for all activities under your account.

5. Products

Descriptions and prices of products are provided on our website. We make reasonable efforts to ensure accuracy but do not guarantee completeness or error-free content.

6. Purchases and Payment

Payments must be made via approved methods listed on our website. All fees are in Indonesian Rupiah unless otherwise stated. You agree to provide accurate billing and payment information.

7. Subscriptions

If you subscribe to recurring services, billing will occur as described in your subscription plan. You may cancel according to our cancellation policy.

8. Refunds Policy

Refund requests will be handled in accordance with our published Refund Policy. Certain products or services may be non-refundable.

9. Prohibited Activities

You must not:

  • Engage in fraudulent or illegal activities.
  • Interfere with our systems or security.
  • Post harmful, offensive, or infringing content.

10. User Generated Contributions

Any content you submit (reviews, comments, uploads) must comply with applicable laws and not infringe the rights of others.

11. Contribution License

By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute such content for operational and promotional purposes.

12. Advertisers

We may display third-party advertisements. We are not responsible for the accuracy, legality, or content of such advertisements.

13. Services Management

We reserve the right to monitor the platform for violations, take legal action, and remove content at our discretion.

14. Term and Termination

These Terms remain effective until terminated by either party. We may suspend or terminate your access if you breach these Terms.

15. Modifications and Interruptions

We do not guarantee continuous availability of services and may modify or discontinue features at any time.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to conflict of law principles.

17. Dispute Resolution

Any disputes will first be attempted to resolve amicably. If unresolved, disputes will be subject to the exclusive jurisdiction of the courts in Jakarta, Indonesia.

18. Corrections

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

19. Disclaimer

20. Limitations of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

21. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising out of your violation of these Terms.

22. User Data

We will manage your data according to our Privacy Policy. You are responsible for maintaining backup copies of any data you submit.

23. Electronic Communications, Transactions, and Signatures

You consent to receive electronic communications and agree that electronic signatures are equivalent to written signatures.

24. Miscellaneous

If any provision of these Terms is found invalid, the remaining provisions remain in full effect. Failure to enforce any right does not constitute a waiver.

25. Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

Contact

Drop us a line

If you have any query or suggestion, we are open to learn from you. Let's talk, reach us anytime.